Nov 25, 2022
Qihan Wang, Xinyue Kang, Pei-Luen Patrick Rau
Anyone who has ever used a computer has likely seen a progress bar. These simple but essential elements notify users of the progress of ongoing processes, like downloading a file or loading a webpage. Interestingly, these progress bars often display non-uniform speed patterns, changing their pace such as accelerating and decelerating throughout their progression. But as users, which type of progress bar do we perceive as faster? Today, we are going to delve into this topic with the help of a Bayesian model.
The waiting state is a common circumstance in user interfaces, particularly on smartphone apps. It's an unavoidable aspect when using interactive applications. However, we humans are not fond of waiting. Studies have shown that individuals tend to overestimate wait duration. And if users infer that the loading time is excessive, they are likely to abandon what they're waiting for.
This perception is significant when it comes to things like ads on a webpage. If a potential customer thinks the ad is taking too long to load, they may decide to move on, leading to a substantial loss in potential advertising income. In this context, it becomes crucial for designers to study how they can make a progress bar appear faster to enhance the user interface and overall experience.
Human Perception of Time
Our perception of time is not as precise as a ticking clock. Various physical properties influence how we perceive time. For instance, speed is a vital variable that affects our cognizance of time. Some studies suggest that our perception of duration is impacted by stimulus speed and speed changes. In fact, an increase in speed tends to oversize our estimations of durations. But, again, this is conditioned by many other factors, such as the visual size of the stimulus or its brightness.
What Does The Research Say?
Various studies have approached the puzzle of progress bars from different angles, leading to varying results. Some academic research suggests that a slow-to-fast progress bar is perceived to be shorter. This conclusion stems from the principle that users show more tolerance towards slower progress initially, which then speeds up. Also, users tend to pay more attention to the ending position of visual feedback, resulting in a preference for slow-to-fast progress bars.
On the other hand, some studies counter this conclusion and argue that a fast-to-slow progress bar is perceived as shorter. This allegation is based on the fact that users are less likely to abandon the progress bar if the initial feedback indicates fast progress. Consequently, a fast-to-slow progress bar can be beneficial as it encourages the user to stick around.
These conflicting findings underline the complexity of our perception of time and stress the necessity for more research in this area.
Conclusion
In conclusion, our perception of the speed of progress bars is not a linear or straightforward concept. It can vary significantly depending on a variety of factors and can radically influence our user experience. Regardless of whether a slow-to-fast or a fast-to-slow progress bar seems quicker will depend on multiple factors. Much like time itself, how we perceive the speed of progress bars is a complex and fascinating area for further exploration.
Applications and Future Directions
Understanding the implications of these findings can be incredibly valuable for UX design. By implementing constant or speed-up progress bars, businesses can optimize user experience during wait times, therefore reducing the risk of users abandoning the process due to perceived lengthy loading times.
Ultimately, it will be fascinating to see where future research takes us. The most effective progress bar design will likely be context-dependent, making it a rich area for future examination and innovation.
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